We are Merchants Benefit Administration, Inc.

MBA defines both an administration and a marketing model. The administration model provides traditional TPA services for carriers, such as; customer service, enrollment, premium billing, premium collections and claims in addition to Agent Services including commission processing. MBA partners with carriers and some TPA’s that are in need of our administration services. The marketing model is based on an independent agent network whose major building block is the General Agent. Additionally, emphasis is placed on special distribution channels such as National Marketing Organizations and consulting companies. At its simplest, MBA creates products that meet current and future marketplace demands and provides marketing support to brand the product and create market awareness within the marketplace and distribution channels.

Fast Facts About MBA
Multiflex Individual Dental was launched into the marketplace in 1998. It was the first online national dental plan in the country, offered in 50 states, DC and Puerto Rico. The program is still going strong.
The founder of MBA created the first national stand-alone Group Retiree Medical plan.
MBA is open from Monday to Friday between 8:00 am to 5:00 pm PST/MST to accommodate all time zones.
Original location for MBA was San Francisco, CA.
MBA has its own Employer Group Waiver Plan (Part D) since 2006, available in all 50 states and Puerto Rico.
MBA has key alliances with other Third Party Administrators. Please see our Partners.
Our online member portal currently host dental member’s certificate of coverage and ID cards. Each member has access to an electronic copy 24 hours a day, 7 days a week.